Refund Policy — The Shoulder Drop Guarantee

The 30-Day Shoulder Drop Guarantee

We believe your first breath will tell you. Open the jar. Experience the scent. Give yourself time to make it part of your day.

If your shoulders don't drop, or the experience isn't something you want to return to, email us within 30 days of delivery at kwprosperity@gmail.com with your order number.

We will refund every penny. You keep the jar. No return shipping, no forms, no questions asked.

The details

• The guarantee covers every product we make and applies once per product, per customer.
• Refunds are issued to your original payment method within 5–10 business days of approval.
• Subscription orders: the guarantee applies to your most recent delivery. You can pause or cancel your subscription anytime at Manage Subscription.
• If your order arrives damaged or incorrect, email us a photo within 14 days and we will replace it at no cost.

We would rather help you find what works than keep money the product didn't earn.